Box Office and Ticketing Policies

Purchasing Tickets

The mission of the Winston-Salem Theatre Alliance is to inspire, transform and unite the people of tha

Tickets can be purchased online up to 4 hours before curtain for each performance.  They can also be purchased by calling the box office at 336-723-7777.  If someone doesn’t answer, please leave your name and number, and someone will return your call.  Tickets can be purchased at the door starting an hour before the performance, but seating is limited, and tickets go fast.  Often, performances are sold out in advance.

e Triad through a broad range of unique, diverse, and unconventional theatrical experiences.

2023-2024 Season SixPix (FlexPass)

The THEATRE ALLIANCE SIXPIX gives you the most flexibility in using your season ticket. You can select seats for any performance. You can get one seat for six shows, get six seats for one show, or split it any way you want! Just use the 11-digit code coupon code to “pay” for the seats you select. You’ll get an email with the coupon code which you use six times during the 2023-2024 season.


Seats for all shows are reserved, each person must have a ticket. No “babes in arms” or children in laps are permitted. Discounts are available for children/students.

Photos and Video

Please turn off or silence all electronic devices when you enter the theatre. The use of cameras and/or recording devices is strictly prohibited. Please do not text in the theatre as it is disruptive to other patrons.

Refunds and Exchanges

Unless a performance is canceled, purchased tickets are not refundable. If you wish to exchange tickets for a different performance of the same production, every attempt to accommodate your request will be made. Call the Box Office (336-723-7777) at least 4 hours before the performance for which you have reservations. If this is not possible, you can cancel your tickets and your purchase will be considered a tax-deductible donation. A letter will be sent to you documenting it.

Inclement Weather

Shows are rarely canceled but in the event that a show is canceled due to inclement weather, power outage, or other circumstances beyond our control, exchanges will be offered to another performance of the same production. There are no refunds. Information regarding cancellations will be listed on our social media sites.

Have any questions?